SymCon Global Services Inc. and its India based offshore partner, SGT, combine a highly experienced US management and operations team with the leverage of India resources to deliver world class solutions for its clients.

SymCon Global Services principal businesses include:

• Business Process Co-sourcing services for various functions including:
  • Insurance Claims Processing
  • Medical Billing
  • Accounts Payable Processing (invoice to pay)
  • Remittance/Accounts Receivable Processing (check to cash)
  
  
• Information Technology services for corporate & public sector clients and IT software and service companies. Services include:
  • Offshore & onshore Development
  • Offshore and onshore Implementation
  • Offshore "Back Office" for IT software and service companies
  • Help Desk and Applications Support Center (SymCon Call Center)
    
  
  
• Call Center Services
  • IT Help Desk
  • Customer Support Center
  • AR and Insurance Claims Analysis and Collections
  • Vendor and Medical Provider care
  
  
• Information Management
  • Content management for buy-side and sell-side
  • Business Intelligence analytics
  • Data management of information for visualization systems (CAD, GIS etc.)
  • Implementation and support of Information management systems
  
  
• Imaging and Data Capture
  • Back-file Conversion
  • Document Conversion Services
  • Media Conversion Services
  • Scanning Services
  • Data/ Database Conversion

• Dramatically reduced costs (typically by 40%)
• Superior quality
• Superior timeliness/cycle time compliance "on time and on budget"
• Convert fixed to variable costs
• Improved and expanded customer and vendor support (SymCon Global Services Call Center)

SymCon Global Services uses a "Co-sourcing" business model. We act as a virtual extension of a corporate function and typically utilize existing corporate systems and processes. This allows our clients to achieve the benefits of offshore business processing (now a competitive best practice) without the risk and invasive nature of a "take over" outsourcing project. We have substantial capabilities in business process optimization and information technology and can help an organization optimize its processes and its computer systems.