Information Technology
SymCon Global Services provides Information Technology services,
leveraging India resources, for corporate & public sector clients
as well as for IT software and service companies. These services
include:
- Offshore & onshore Development
- Offshore and onshore Implementation
- Offshore Applications Maintenance
- Offshore "Back Office" for IT software and service
companies
- Help Desk and Applications Support Center (SymCon Global Call
Center)
SymCon Global Services provides substantial value to its IT services
clients including:
- Dramatically reduce costs (typically by 40%)
- Improve quality
- Improve timeliness/cycle time
- Convert fixed to variable costs
- Increase "time-to-market" speed for software companies
- Increase the capability of software & IT service companies
to expand their market offerings
- Increase the capability of software & IT service companies
to provide customized services
- Improve and expand customer support (SymCon Call Center)
In many IT engagements, SymCon Global Services uses its "Co-sourcing"
business model. We act as a virtual extension of software or IT
services company or a corporate IT division. Typically, we use the
development and support methodologies of our clients.
SymCon Global Services has a very flexible and innovative approach
for IT services. We use a blended onshore-offshore staffing and
operational model dependent on the needs of our clients. Our partnerships
have evolved to include sales of our client's products/services
in the US, India and the Middle East.
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