Information Technology

SymCon Global Services provides Information Technology services, leveraging India resources, for corporate & public sector clients as well as for IT software and service companies. These services include:

  • Offshore & onshore Development
  • Offshore and onshore Implementation
  • Offshore Applications Maintenance
  • Offshore "Back Office" for IT software and service companies
  • Help Desk and Applications Support Center (SymCon Global Call Center)

SymCon Global Services provides substantial value to its IT services clients including:

  • Dramatically reduce costs (typically by 40%)
  • Improve quality
  • Improve timeliness/cycle time
  • Convert fixed to variable costs
  • Increase "time-to-market" speed for software companies
  • Increase the capability of software & IT service companies to expand their market offerings
  • Increase the capability of software & IT service companies to provide customized services
  • Improve and expand customer support (SymCon Call Center)

In many IT engagements, SymCon Global Services uses its "Co-sourcing" business model. We act as a virtual extension of software or IT services company or a corporate IT division. Typically, we use the development and support methodologies of our clients.

SymCon Global Services has a very flexible and innovative approach for IT services. We use a blended onshore-offshore staffing and operational model dependent on the needs of our clients. Our partnerships have evolved to include sales of our client's products/services in the US, India and the Middle East.

 

 
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