Call Center Services

SymCon Global Services' Call Center provides services in conjunction with the Business Process Co-sourcing and Information Technology divisions. Principal services include:

  • Business Process Co-sourcing Call Center Services

    • Accounts Payable
      • Vendor Care
      • Collections
    • Medical Billing
      • Insurance claims collections
      • Eligibility verification
      • Denials follow-up
    • Insurance Claims Processing
      • Provider Customer Care
    • Remittance/Accounts Receivable Processing
      • Collections

  • Information Technology Call Center Services

    • Help Desk
    • Custom Applications Support Center
    • Packaged Systems Support Center

  • Other Call Center Services

    • Telemarketing
    • Market Surveys
    • Customer Acquisition and Retention

SymCon Global Services' Call Center utilizes state-of-the-art technology including a sophisticated call management system and high quality dedicated voice links.

 

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